Got the wrong size or a faulty piece? We offer free size exchanges within 7 days so you end up with the right fit.
Last updated: Juni 2026
Request a size exchange within 7 days of receiving your order. Start the request within the window — once we confirm stock, you have a further 7 days to post the item back to us.
Items showing signs of wear, washing, or alteration can't be accepted. Sale items are final unless they arrive defective.
If your item arrives with a manufacturing defect or we sent the wrong product, we've got you covered — message us within 7 days with a photo. We'll replace it or issue a full refund including shipping, at no cost to you.
Message us on WhatsApp with your order ID and the size you'd like (or a photo if the item is faulty). We'll confirm stock and share the return address.
Request an exchangeWhere a refund applies, it's issued to your original payment method within 3–7 working days after we receive and inspect the returned item. Original shipping fees are non-refundable unless the item was defective or incorrect.